13333 Terms & Conditions — Use of the Platform Full Policy

General Provisions & Definitions

1.1Purpose of These Terms and Conditions

These Terms & Conditions form a legal agreement between the 13333 platform and its users. By registering or using 13333, you agree to be bound by these Terms.

These terms are written in Bengali to ensure clarity for users in Bangladesh. If you need further clarification, please reach out to the 13333 support team.

1.2Key Definitions

• Platform: The 13333 website, mobile site, and all associated services.
• User: Any individual who has registered for or is using 13333.
• Stake: The amount of money staked on a bet or game.
• Balance: The total funds held in a user's account.
• Bonus Balance: Bonus funds that cannot be withdrawn until the applicable wagering requirements have been met.

Account Registration & Eligibility

2.1Age Requirement & Eligibility

You must be at least 18 years old to create an account on 13333. Use of the platform by minors is strictly prohibited. Providing false information about your age will result in account closure and forfeiture of any balance.

2.2Single Account Policy

Each person may hold only one account. Creating multiple accounts using the same mobile number, device, or payment method is strictly prohibited.

If you have accidentally created more than one account, please contact 13333 Support immediately and close the extra account. Voluntarily reporting this generally results in no serious action being taken.

2.3Obligation to Provide Accurate Information

You must provide accurate information — including your name and mobile number — during registration. Submitting false information is a violation of these Terms and may result in account closure.

Deposit, Withdrawal & Payment Policy

3.1Deposit Rules

The minimum deposit at 13333 is ৳500. Deposits can be made via bKash, Nagad, and Rocket. Funds are typically credited to your balance within 1–2 minutes.

• Only payment methods registered under your own name may be used.
• Deposits made in a third party's name are strictly prohibited.
• 13333 reserves the right to review and investigate any suspicious transactions.
• Depositing funds from illegal sources is strictly prohibited and may result in legal action.

3.2Withdrawal Rules

Account verification is required before making a withdrawal. The minimum withdrawal amount is ৳500. For standard accounts, the daily withdrawal limit is ৳50,000.

Withdrawal requests are typically processed within 3–5 minutes. However, additional time may be required for security verification.

3.3Additional Payment Rules

• 13333 generally does not charge any fees on deposits. However, your payment provider may apply their own charges.
• If money laundering or suspicious financial activity is detected, the relevant transactions will be frozen and the matter reported to the appropriate authorities.
• If you have submitted an incorrect withdrawal request, please contact support immediately.

Betting Rules & Outcome Determination

4.1General Betting Rules

The minimum bet at 13333 is ৳10. Once a bet is confirmed, it cannot be cancelled — though the Cash Out feature may be available in certain cases. Each betting market is governed by its own specific rules.

• Odds in live betting change continuously. The odds applicable at the time a bet is placed are final.
• If incorrect odds are displayed due to a technical error, 13333 reserves the right to void the affected bets.
• Any evidence of involvement in match-fixing or manipulation will result in permanent account closure.

4.2Cancelled or Suspended Matches

If a match is cancelled, stakes are generally refunded. If a match is suspended and not resumed within the specified timeframe, the bet may be voided. For cricket matches decided by the DLS method, bets will be settled according to the DLS result.

4.3Unusual Betting Activity

13333 monitors unusual betting patterns. If a user is suspected of using algorithmic software, bots, or any other unfair means to gain an advantage, the account may be reviewed or closed.

Bonuses & Promotional Offers

5.1General Bonus Terms

All bonus offers at 13333 are subject to specific terms and conditions. Please read the relevant offer's terms before claiming any bonus. Wagering requirements are typically 5–15x the bonus amount.

5.2Welcome Bonus

• New members will receive a welcome bonus on their first deposit.
• Each user is eligible to claim the welcome bonus once only.
• Bonus amounts and terms vary depending on the offer.

5.3Bonus Abuse

Creating multiple accounts to claim bonuses, using false identities, or deliberately exploiting promotional offers constitutes bonus abuse. This may result in all bonuses being forfeited and the account being suspended.

Account Security & Privacy

6.1Password & Security

You are responsible for the security of your account. Use a strong password and never share it with anyone. Avoid logging in on public computers or unsecured networks.

6.2KYC Verification

KYC (Know Your Customer) verification may be required for withdrawals above a certain amount or for security reasons. This may involve submitting a copy of your National ID or passport.

KYC information is kept strictly confidential and is only shared with third parties when legally required. To learn more, Privacy Policy here.

Responsible Betting Policy

7.113333's Commitment

13333 firmly believes that betting is a form of entertainment and should never become a problem. We are committed to promoting responsible betting at all times.

7.2Tools for Users

• Deposit Limit: Set a daily, weekly, or monthly deposit limit.
• Betting Limits: Set a limit on how much you bet within a given period.
• Session Limit: Set a limit on how long you play in a single session.
• Cooling-Off Period: Pause your account for anywhere between 1 day and 6 weeks.
• Self-Exclusion: For an extended break, self-exclusion is available from 6 months up to 5 years.

For more details, visit our Responsible Gaming Page here.

Account Suspension & Disciplinary Actions

8.1Reasons for Account Closure

13333 may temporarily or permanently close any account for the following reasons:

• Any breach of these terms and conditions.
• Registering with false information.
• Operating multiple accounts.
• Bonus abuse or fraudulent activity.
• Suspicion of money laundering or other illegal financial activity.
• Involvement in match-fixing or betting manipulation.
• Underage betting.

8.2Right to Appeal

If an account is closed, the user may appeal within 14 days by emailing support@13333.pro. 13333 will investigate the matter and issue a fair decision.

Limitation of Liability & Miscellaneous

9.1Service Availability

13333 strives to provide 24/7 service; however, temporary disruptions may occur due to scheduled maintenance or unforeseen technical issues. 13333 is not liable for compensation in such cases.

9.2Dispute Resolution

In the event of a dispute, please first contact 13333's support team to seek a resolution. If the matter remains unresolved, it will be settled through the appropriate legal authorities.

9.3Severability of Terms

If any part of these Terms & Conditions is found to be unenforceable for legal reasons, the remaining provisions will continue to apply.